We use FedEx as our shipping agent for all orders except candle ring orders. We use the US Postal Service Priority Mail for candle ring orders. Most shipments arrive within 2-4 business days. We usually ship within 24 hours; however, this may vary during high volume periods.
FedEx does not ship to PO Box addresses. We will use the US Postal Service for shipments to PO Boxes. But if you can supply us with a street address in the “Ship To” section of our Shopping Cart, we will use FedEx for shipping.
Tracking an Order:
FedEx will email you a tracking number so you can personally track the progress and delivery date of your order.
We offer Express (next day) Shipping. Express Shipping guarantees next day delivery. Please contact us via email or phone 1-847-729-4394 if you wish to use Express Shipping. We will give you a quote on the extra Express charge.
Shipping to Alaska and Hawaii:
We ship to Alaska and Hawaii, but there is a minimal additional charge. A representative from Ridgewood Designs will contact you via email with the amount of the extra S/H charge.
International and APO Shipping:
We do ship to international destinations. For international and APO orders, a representative from Ridgewood Designs will contact you with the associated extra S/H charges.