Customer Service

Contact Us

We’d love to hear from you! Use the contact form or the information listed below to contact us with your questions or comments.

Phone: 1-847-729-4394    Fax: 1-847-251-6965
1857 W. Ridgewood Lane, Glenview, IL  60025   USA

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Frequently Asked Questions

Q. Are your flowers, fruits, berries, etc. real or artificial?
A. All our products are made of high quality silk or faux materials.
Q. Do you have a printed catalog?
A. We do not have a printed catalog. We use our website as our online catalog.
Q. How do you handle orders that are Gift Orders?
A. Our wreaths, candle rings and centerpieces make wonderful gifts for friends and family. Simply fill in the delivery name and address and gift card information on our Shopping Cart, and we’ll take care of the rest. An invoice for the order will be mailed directly to you.
Q. What are your Terms of Service?
A. We reserve the right to correct any inaccuracies, omissions or errors related to product descriptions, pricing and availability. We reserve the right to change or update information on at any time without prior notice. We apologize for any inconvenience this may cause.
Q. Do you offer coupons? How do I use a coupon code?
A. Occasionally, we do offer coupon codes in our email newsletter and on our Facebook page. To use a coupon code, enter it in the Coupon Code section of the checkout page.
Q. Do you offer Corporate or Bulk Orders?
A. Yes, we offer Corporate or Bulk Orders.

Additional Help

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About and Ridgewood Designs

Our company has been creating the highest quality home decorations for more than 20 years. We are committed to using the best silk flowers, fruits, berries, greens and ribbons in all our wreaths, candle rings, floral arrangements and decorative accessories.

Year after year our customers continue to comment on how realistic our flowers look and how natural and pleasing the designs appear.

We also offer a complete line of our enormously popular candle rings.

Let us add color and originality to your home decorating. We’ve been doing it for years. featured in The Wall Street Journal

We were one of five retailers (including Crate & Barrel and Martha Stewart) profiled in the popular weekly column “Catalog Critic”. We were positively reviewed in areas of product quality, customer service, variety and selection of products.

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